Gray's Journal

Thursday, November 21, 2013

Santa Claus Is Coming To Town

Santa Claus and his elves are making their way to The Graylyn Estate for its annual Breakfast with Santa! What better way to celebrate the season than gathering the family for to enjoy a delicious breakfast buffet with Old St. Nick. Be sure to bring a camera, you don't want to miss the moment your little one catches a glimpse of Santa himself.

We still have limited availability December 22 
Be sure to call and reserve your space!

8:30 a.m. to 10:30 a.m.
$19.95 per person
$9.95 children 12 and under
Children 4 and under free

There will be a photo opportunity with Santa Claus!

Limited availability. Please call 800-472-9596 or visit us at to reserve your seats.
*Subject to tax and gratuity.

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Friday, November 8, 2013

10 Tips For Building Client Relationships During Outings

You never get a second chance to make a first impression! When taking a client or business associate out for a meal, you should always have proper etiquette on your mind. Etiquette, along with professionalism, will build a strong relationship with your client and may even aid in your sales with their company.

 Here are some tips to make sure your client outing is successful and professional:

- Always make a reservation – use both your name and your company name, as you do not know which name your guest will ask for at the reception desk.

- Plan to arrive 15 minutes early, so you are there to greet them.

- If there is more than one guest, do not sit between them or it will be like a tennis match during the meal, with you looking right, then left, then right.A

- Always stand when a new guest arrives.

- Turn off your cell phone.

- Bring writing materials – using a scrap of paper or a napkin is tacky and indicates you did not expect to do business.  And it is tacky to ask for a pen.

- Use proper posture at the table and do not lean on your elbows.

- Do not point, it is considered rude.  Especially the one finger point.

- If you drop your napkin on the floor, it should be left there and a new napkin requested from your server.  If you drop a utensil, you can pick it up if it is within reach, but request a new one from your server.

- Place your napkin back on the table only when everyone is leaving. The napkin should not be left on the chair.

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