Tuesday, January 24, 2012
The Mews has always provided an ideal setting for meeting groups to meet and stay, and sometimes even dine, all in one location…and it is only getting better. When the Mews re-opens in April it will provide the ideal environment for a distraction free meeting destination. The Mews Enclave Meeting Package has been exclusively designed as an option for our guests to be able to take advantage of the privacy the Mews offers.
From arrival to departure the Mews will serve as a one-stop-meetings-shop for our conference guests. The new hospitality and concierge lounge will allow for convenient check-in and check-out options and provide an area of relaxation and comfort. The Mews dining room has been repurposed to allow groups the option to dine privately without ever having to leave the complex. A private business service center and fitness facility are just 2 of the new amenities at the Mews offering added convenience for our guests. The Mews not only provides the atmosphere and logistics for a successful meeting but a full service Mews Guest Service Team complete with a dedicated Hospitality Manager at your service 24.7.
With 35 guestrooms, including six newly designed suites, a newly remodeled 2,041 sq. ft. meeting space, private registration area, four breakout spaces and exceptional service standards the Mews Enclave Package is ideal for meeting groups that are looking for a private retreat of their very own.
Tuesday, January 10, 2012
A New Year, A New Mews
Times are changing, and guest expectations are too. Graylyn’s mission in this ever-changing market is to meet the needs, and wishes, of our guests. That is why a main focus of the Mews renovation was to make sure that the new design exceeded the expectations of today’s industry standards and the meetings we host. When Graylyn first opened as a conference center in 1984 the primary use of our guestrooms was to accommodate conference attendees. Forty-five, smaller European-style rooms at the Mews met the standards of meeting planners and guests. During this time it was believed that due to the small amount of time a meeting attendee would actually spend in their guestroom, comfort really shouldn’t be considered and luxury certainly was not needed. We have since learned that “sleep comfort zones” have become an expectation of most travelers. According to Dr. Robert Oexman, Director, Sleep to Live Institute “The sleep zone is highly individualistic and includes everything from a favorite stuffed bunny to thread count and an open window. Some people prefer satin sheets while others select flannel or cotton. What everyone is actually looking for is a sheet/bed-feel that reminds them of home.”
This research was studied by the designers and executive staff and drove many decisions. Including the decision to decrease the guestroom count from 45 to 35 making room for oversized guestrooms and 6 expansive suites It is impressive to see the changes as they have occurred…walls have come down, windows added, and doors removed. New mattresses, luxurious linens, and more natural light will be incorporated to give our guests that feeling of home. We didn’t want to just create more space, but we wanted to create an environment that was unique, comfortable and welcoming, an experience our guests would remember long after their departure.